Frequently Asked Questions
Everything you need to know about your luxury footwear experience.
Where are Bruno Magli products manufactured?
The majority of our footwear and leather goods are handcrafted in Italy, maintaining the heritage and artisanal quality that has defined the brand since 1936.
What is your return policy for online orders?
We offer a 30-day return window for unworn, undamaged items in their original packaging. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How can I ensure I am ordering the correct size?
Our footwear generally follows standard European and US sizing. We provide a detailed size guide on each product page to help you find the perfect fit for your specific style.
How should I care for my leather shoes?
To preserve the longevity of your shoes, we recommend using a high-quality leather conditioner, avoiding prolonged exposure to water, and using cedar shoe trees to maintain their shape.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay.